Terms of Service
Like Really Creative LLC
Last updated: July 29, 2026
Please read these Terms of Service ("Terms") carefully before using the Like Really Creative website or purchasing anything from us. These Terms are a binding agreement between you and Like Really Creative LLC, a Tennessee limited liability company ("Like Really Creative," "we," "us," or "our").
By accessing the site, buying a product or service, registering for an event, or otherwise using what we offer, you agree to these Terms. If you do not agree, please do not use the site or our services.
1. Definitions
Service — the Like Really Creative website and all products, digital goods, coaching, events, programs, and content we make available through it.
Content — text, images, video, audio, courses, worksheets, frameworks, artwork, and other material we publish or provide.
User Content — anything you submit, post, or send to us, including messages, submissions to community projects, testimonials, photos, and feedback.
Order — a purchase you make through the Service.
2. Eligibility
You must be at least 18 years old to make a purchase or enter into these Terms. If you are between 13 and 18, you may use the Service only with the involvement and consent of a parent or legal guardian, who agrees to be bound by these Terms on your behalf. The Service is not intended for anyone under 13.
By using the Service, you represent that you have the legal capacity to enter into this agreement and that the information you give us is accurate and complete.
3. Accounts
Some features require an account. You are responsible for keeping your login credentials confidential and for all activity that happens under your account. Tell us promptly if you believe your account has been used without your authorization.
We may suspend or terminate an account that we reasonably believe has been used to violate these Terms.
4. Purchases and Payment
Payment processing. Payments are processed by Squarespace and its payment partners. We do not store your full payment card details. Your use of those payment services is subject to their own terms and privacy policy.
Pricing. Prices are listed in U.S. dollars and may change at any time before you place an Order. Applicable taxes and, for physical goods, shipping costs are added at checkout.
Order acceptance. Your Order is an offer to buy. We may decline or cancel any Order — including after it is submitted — for reasons such as product unavailability, a pricing or description error, a suspected fraudulent transaction, or an inability to verify your information. If we cancel an Order you have already paid for, we will refund you in full.
Errors. We try to keep product descriptions, availability, and pricing accurate, but we do not warrant that they are always error-free. Where an error affects an Order you have placed, we will contact you with the option to proceed at the corrected price or cancel for a full refund.
5. What We Offer
5.1 Coaching and 1:1 Services
Coaching sessions are booked in advance for a stated duration and delivered remotely or in person as agreed.
Scheduling and cancellation. Please give at least 24 hours' notice to reschedule a session. Sessions cancelled with less than 24 hours' notice, or missed without notice, may be treated as delivered and may not be rescheduled or refunded.
Late arrival. Sessions end at the scheduled time regardless of when they begin.
Packages. Where sessions are sold as a package, unused sessions expire as stated at the time of purchase.
Your participation. Coaching outcomes depend heavily on your own effort, consistency, and circumstances. We do not guarantee any particular result. See Section 9.
5.2 Digital Products
Digital products include guides, courses, worksheets, downloadable materials, and written work such as books.
Subject to your payment, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the digital product for your own individual use. You may not resell, redistribute, sublicense, publish, share login credentials for, or create derivative works from any digital product, and you may not use it to train an automated or machine learning system, without our prior written permission.
Digital products are delivered electronically. You are responsible for having the hardware, software, and internet access needed to receive and use them. Where a course or program is hosted, we will make reasonable efforts to keep it accessible, but we may retire, update, or migrate content over time.
5.3 Physical Goods
Physical goods include prints, apparel, journals, and other tangible items.
Shipping. Delivery estimates are estimates, not guarantees. Risk of loss passes to you when the item is handed to the carrier.
Condition. Contact us within 14 days of delivery if an item arrives damaged, defective, or incorrect, with photos where possible, and we will replace it or refund it.
Handmade and made-to-order items. Some items are produced individually and may vary slightly in color, texture, or finish from the images shown. This variation is a feature of the work, not a defect.
Address accuracy. We are not responsible for items lost because an incorrect or incomplete shipping address was provided.
5.4 Events, Workshops, and Challenges
Registration secures your place at a specific event, workshop, or program.
Changes by us. We may reschedule, relocate, or change the format of an event. If we cancel an event outright and cannot offer a reasonable alternative, we will refund your registration in full.
Changes by you. Registrations may be transferable to another person at our discretion. Refund requests are handled under Section 6.
Conduct. We may remove any participant whose behavior is disruptive, harassing, or unsafe, without refund.
Recording. Events may be photographed or recorded for documentation and promotional use. Tell us in advance if you prefer not to appear, and we will make reasonable accommodations.
6. Refunds and Cancellations
We handle refund requests case by case, within 14 days of purchase or of the first session or session date, whichever is later.
To request a refund, email us at zack@likereallycreative.com with your Order details and a brief explanation. We will review your request in good faith and respond within a reasonable time. Factors we consider include how much of a product or program has been accessed or delivered, whether the issue is something we can fix directly, and the circumstances behind the request.
Some things worth knowing:
Requests made more than 14 days after purchase are generally not granted, though we will still read them.
Where a digital product has been substantially downloaded or a course substantially completed, a refund is unlikely to be appropriate.
Damaged, defective, or incorrect physical goods are handled under Section 5.3 and are not subject to this discretionary standard — we will make those right.
Approved refunds are issued to the original payment method. Processing times depend on your bank or card issuer.
Nothing in this section limits any right to a refund or remedy you have under applicable consumer protection law.
7. Intellectual Property
The Service and all Content — including our frameworks, course materials, written work, artwork, photography, video, audio, logos, and the "Like Really Creative" name and branding — are owned by Like Really Creative LLC or our licensors and are protected by copyright, trademark, and other laws.
Except for the license granted in Section 5.2, nothing in these Terms transfers any ownership or grants you any right to use our Content or marks. You may not copy, reproduce, distribute, publicly display, or make derivative works from our Content without written permission.
You may share brief excerpts of publicly available Content with attribution and a link back, for non-commercial purposes.
8. User Content
You keep ownership of your User Content. By submitting it, you grant us a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, display, adapt, and distribute it in connection with operating and promoting the Service — including in community projects, social media, newsletters, and documentation of our programs.
You represent that you have the rights to grant this license and that your User Content does not infringe anyone else's rights, violate any law, or contain material that is defamatory, harassing, or unlawful.
We may remove or refuse any User Content at our discretion. We are not obligated to monitor User Content, and we are not responsible for it.
Collaborative and community projects. Where you contribute to a shared physical or collective project, your contribution becomes part of a collaborative work that may be circulated, exhibited, photographed, and documented. Please contribute only what you are comfortable having shared in that way.
Feedback. If you send us suggestions or ideas about the Service, we may use them without restriction, obligation, or compensation to you.
9. Important Disclaimers About Our Work
Coaching and creative wellness services are not therapy, medical care, or mental health treatment. Like Really Creative is not a licensed medical, psychological, psychiatric, or counseling practice, and nothing we offer — including coaching sessions, courses, written material, challenges, or community programming — constitutes medical advice, psychological advice, diagnosis, or treatment of any condition.
Our work is educational and developmental in nature. It is not a substitute for care from a qualified physician, therapist, licensed mental health professional, attorney, or financial advisor, and it should not be used to delay or replace such care.
If you are experiencing a mental health crisis, please contact a licensed professional or emergency services. In the United States, you can reach the 988 Suicide & Crisis Lifeline by calling or texting 988.
No guarantee of results. Any outcomes described by us or by past participants — including testimonials, case studies, or documented results from programs and challenges — are illustrative, not promises. Results depend on individual effort, circumstances, and many factors outside our control. We make no guarantee of any particular creative, professional, financial, or personal outcome.
You remain responsible for your own decisions. You are solely responsible for how you apply anything you learn through the Service, and for any decision or action you take as a result.
10. Prohibited Uses
You agree not to:
Use the Service for any unlawful purpose, or in violation of these Terms
Copy, scrape, mirror, or resell any part of the Service or its Content
Share paid materials or access credentials with anyone who has not purchased them
Impersonate any person or misrepresent your affiliation with anyone
Harass, threaten, or abuse other users, participants, or our staff
Introduce malware or attempt to gain unauthorized access to the Service or its systems
Interfere with or disrupt the Service, its servers, or its networks
Use automated means to access the Service in a way that imposes an unreasonable load
11. Communications
By providing your email address or phone number, you consent to receive communications from us related to your Orders, account, and the services you have purchased. Marketing emails and SMS messages are sent only with your opt-in and can be stopped at any time as described in our Privacy Policy.
12. Third-Party Links and Services
The Service may link to or rely on third-party websites and services, including Squarespace, Google Analytics, and payment providers. We do not control them and are not responsible for their content, practices, or availability. Your dealings with any third party are between you and that party.
13. Termination
We may suspend or terminate your access to the Service at any time, with or without notice, if you breach these Terms or if we reasonably believe your continued use poses a risk to us, other users, or the Service.
You may stop using the Service at any time. Sections that by their nature should survive termination — including Sections 7, 8, 9, 14, 15, 16, and 17 — will survive.
14. Disclaimer of Warranties
The Service and everything provided through it are offered "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
We do not warrant that the Service will be uninterrupted, secure, error-free, or free of harmful components, or that any content or result will meet your expectations.
Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.
15. Limitation of Liability
To the fullest extent permitted by law, Like Really Creative LLC and its members, employees, contractors, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, lost goodwill, or business interruption, arising out of or relating to your use of the Service — whether based in contract, tort, negligence, strict liability, or any other theory, and even if we have been advised of the possibility of such damages.
Our total aggregate liability for any claim relating to the Service will not exceed the greater of (a) the amount you paid us in the twelve months before the claim arose, or (b) one hundred U.S. dollars ($100).
Some jurisdictions do not allow certain limitations of liability, so some of these limitations may not apply to you.
16. Indemnification
You agree to indemnify and hold harmless Like Really Creative LLC and its members, employees, contractors, and agents from any claim, demand, loss, liability, or expense — including reasonable attorneys' fees — arising out of your use of the Service, your User Content, your violation of these Terms, or your violation of any law or third-party right.
17. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Tennessee, without regard to its conflict of law provisions.
Informal resolution first. If a dispute arises, please contact us at zack@likereallycreative.com and describe the issue. We commit to trying to resolve it directly and in good faith. Most problems can be solved this way, and we ask that you give us 30 days to do so before pursuing any formal action.
Venue. If a dispute cannot be resolved informally, you agree that it will be brought exclusively in the state or federal courts located in Shelby County, Tennessee, and you consent to the personal jurisdiction of those courts.
Nothing here prevents either party from seeking injunctive relief to protect intellectual property rights, or from bringing a claim in small claims court where it qualifies.
18. General
Changes to these Terms. We may update these Terms from time to time. When we do, we will post the updated version and change the "Last updated" date. Material changes will be communicated by email or a notice on the Service where reasonably possible. Continuing to use the Service after changes take effect means you accept them.
Severability. If any provision of these Terms is found unenforceable, that provision will be limited or removed to the minimum extent necessary, and the rest will remain in full effect.
Waiver. Our failure to enforce any provision is not a waiver of our right to enforce it later.
Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, or sale of assets.
Entire agreement. These Terms, together with our Privacy Policy and any additional terms presented at the point of purchase for a specific product or program, are the entire agreement between you and Like Really Creative LLC regarding the Service.
Force majeure. We are not liable for any failure or delay caused by circumstances beyond our reasonable control, including natural disasters, illness, labor disputes, utility or internet failures, or acts of government.
19. Contact
Questions about these Terms:
Email: zack@likereallycreative.com
Like Really Creative LLC Memphis, Tennessee